Online Help

How To - Report a Bug

For full details, please see the forums at
http://www.forgottenkingdoms.org/board/viewtopic.php?f=51&t=7165

If you encounter an error or deficiency in the way the game works or provides
information, whether it is simply a typo in the text, a quest that does not
operate correctly, a helpfile deficiency, or a command that does not work
properly, please report it in the Bug Reporting forum at
url=http://www.forgottenkingdoms.org/board/viewforum.php?f=51

If you can readily do so, avoid giving out IC information when you describe
the issue on the forum; that will allow us to make it so that all can read
your post, and you can readily follow progress on its resolution. This also
helps prevent duplicate postings on the same issue. If your report contains
IC information (about your character, such as alignment, or about a quest,
for example) it will be kept invisible to the general playerbase. If we have
time, you will get one PM (private message) about the issue once it is
resolved. Sometimes you can't avoid including information like that, so if
you have to do so, go ahead. Your post will remain invisible to you and the
general playerbase unless a code team member reads it and OKs it for public
viewing.

The following are guidelines on how to report bugs efficiently so that they
are fixed more quickly:


Be as detailed as possible in your report. This involes many things:

A)Logs are a bug testers best friend. If you have a log but it is too IC to
post, please PM it to a known Code Council member (appears under their names
in the forums) and they can place it in a separate forum; or you may post it
to the builders section of the forums and they will get it to the attention
of a code council member

B)One of the most helpful things when it comes to testing is an
object/room/mobile's vnum. To obtain this use the ask channel to locate a
code council member or IMM to gain this information for your bug report.

C)The third best thing to place in a bug report is how you found the bug. If
we can find out how to reproduce the bug faster, it will move through thee
system even faster.

Of these three things it is understandable if you cannot supply some of them,
we just ask that you do your best. And please, please, please search the
forums before you post, the bug might have already been reported. You can
always reply to that posting and supply more information.

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