FK email addresses

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Skeas
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FK email addresses

Post by Skeas » Fri Mar 13, 2009 1:55 pm

Alright, after being emailed from the staff of FK and notified that the complaints address is no longer regularly checked, I was wondering, do the other addresses get checked, or should I submit my respective emails elsewhere? Thank you in advance for any answers!
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Re: FK email addresses

Post by Lerytha » Fri Mar 13, 2009 1:59 pm

The other addresses are checked. :)
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Layna
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Re: FK email addresses

Post by Layna » Fri Mar 13, 2009 2:41 pm

The complaints email address is not checked now because there's a new system in place to report via the message board.

Though actually I've just thought of something - previously people with more than one player per household would email the complaints address to give the staff a heads up in case of multiplay queries - who do we mail now?
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Oghma
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Re: FK email addresses

Post by Oghma » Fri Mar 13, 2009 4:46 pm

You post any complaints in the complaint receiving forum. I think that includes shared ip addresses
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Kelemvor
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Re: FK email addresses

Post by Kelemvor » Tue Mar 17, 2009 9:08 pm

viewtopic.php?f=1&t=8954

I'll update the HOW TO to include references to Shared IPs still needing to be reported to the complaints team (which means the Complaints Reporting forum is where they need to go now)

Apologies, I missed a few things off of my complaints review todo list... but the Help Files should be updated shortly to correct my laziness ;)
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