You can HIRE (and fire) employees to live and work in your dwelling
and shop. These employees cost an intitial contract cost to hire and
an on going monthly charge. You can have as many employees as you
can afford to contract and pay wages on. There are various locations
around the kingdoms where you can hire employees, these include guild
halls, barracks, taverns and so on. The specifics of the locations will
need to be found out in character.
Note that the month is game time not real time.
If you do not have enough coin in your storeroom (not the shop store)
to pay your employees each month they will quit.
You can order employees much like you can pets.